Customer Mobile App (Idea)
Idea stage: Customer Mobile App is a concept and is not available to turn on yet. This guide describes planned behavior and may change before release.
Customer Mobile App is planned as a branded phone experience for booking service, tracking visits, paying invoices, and messaging your team. None of those app workflows is available today.
When to use this
If this idea becomes an available product, a customer app could give your customers a place to:
- Request service without calling the office.
- See upcoming visits and job updates.
- Review and pay invoices.
- Choose whether to receive phone notifications, if that capability is included at launch.
These are goals, not actions customers can take in ToolbagCRM today. The final features and rollout instructions may differ.
What to prepare now
- Keep customer contact information current so you can reach people when a verified app experience is available.
- Decide which visit, invoice, and message updates would be useful to customers, and how you would get their permission for notifications.
- Continue using your existing booking, payment, and communication channels. There is no app download, invitation, or notification-delivery workflow to troubleshoot yet.
Current availability
The ToolbagCRM route shows an Idea placeholder with Back to Marketplace, not a branded mobile app. Do not send download links or promise push notifications until ToolbagCRM provides a released app and confirmed setup instructions.